[asterisk-users] Simple Generic IVR to get us up an running Quick

Danny Nicholas danny at debsinc.com
Tue Dec 6 08:29:16 CST 2011


There are some "Allison Smith Speaks" blogs out there with good IVR hints.
Some hints from my experience
1.  The recommended volume adjustment for asterisk is -3 DB (that's -3 if
you look at the wav in Audaciity).   This will vary depending on your flavor
of Asterisk and your input (SIP/DAHDI/etc).
2.  Use a metronome - regular speech has a large variance in tempo.  If you
say "leave your message after the tone" normally you are more likely to get
Nick's 90 year old aunt than "leave-your-message-after-the-tone".
3.  If you aren't going to buy a high quality microphone and software,
you're just as well off recording using the normal record function.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Nick Khamis
Sent: Tuesday, December 06, 2011 8:22 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Simple Generic IVR to get us up an running
Quick

That's too funny!!!!! What are some tricks to make it sound professional.
What I mean is, what are some of the typcial things people do to the
recording, to make it sound kind-of robotic? I have no idea how to explain
it. Maybe those of you that have done ivr recordings for corporations could
share what tools and tricks you use to get that "professional" look?

Thanks in Advance,

Nick.


On Tue, Dec 6, 2011 at 5:07 AM, Hans Witvliet <asterisk at a-domani.nl> wrote:
> On Sat, 2011-12-03 at 15:36 -0500, Nick Khamis wrote:
>> Hello Everyone,
>>
>> Are there any descent generic IVR recordings, that we can use to 
>> quickly get our PBX up and running? It will obviously not include the 
>> company name.
>
> It's easy enough to make your own recordings.
> Word of caution though.
>
> It might be advisable to ask somebody outside the company to record 
> the phrases, Wonder why?
>
> At home i did it my self, and i still hear people stating that they 
> have been talking at me, totaly unaware that it was just the voicemail 
> anouncements. Peope just hear a voice, but seldom listen.
>
> And not just 90-old aunts,
> But people from helpdesks and even CEO's.
>
> Sometimes i wonder, if i should ask/test the callers I.Q. , And adapt 
> the IVR's accordingly  >;=)
>
> hw
>
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