[asterisk-users] pickupgroup

[Danny Nicholas]

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Dan Journo
Sent: Thursday, August 04, 2011 10:21 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] pickupgroup

 

Hi, 

 

Using 1.4, I see that pickupgroup can only be between 1 and 63. 

 

We run a hosted PBX service and need to give our client access to the call
pickup feature.

 

I thought that I could simply use the client's ID number for the pickupgroup
number. 

The client's ID number is generated by our CRM software and is unique for
each client.

That way, I can ensure clients can only pick up calls from extensions on
their account.

 

However, since pickupgroup can only be between 1 and 63, this causes a
problem.

 

I was wondering what people have done to get around this.

 

Any feedback is greatly appreciated.

 

Many thanks

Dan 

 

Why don't you just use an AGI/Table to control the pickup group?  You can
use contexts or other granular features to keep any number of clients in
this 63 count (IMO).

 

 

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