[asterisk-users] Warm Transfer in Asterisk

Jeff Johnson jjohnson at neturallyspeaking.com
Sat Apr 23 08:29:23 CDT 2011


I'll give it a whirl,

Thanks,

Jeff
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Ryan Wagoner
Sent: Saturday, April 23, 2011 9:09 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Warm Transfer in Asterisk

On Sat, Apr 23, 2011 at 8:56 AM, Jeff Johnson
<jjohnson at neturallyspeaking.com> wrote:
> Is there a way do what is sometimes called a 3rd party transfer in
> Asterisk.  That is; Call A comes in and is answered B.  B then places A on
> hold and calls C.  After C answers, B&C chat for a moment, then B brings A
> on line.  After making intro's B then drops off call.
>

Yes it is called an attended transfer. You can use the atxfr feature
code or most phones will have transfer capability built in. On Polycom
phones the transfer button defaults to attended transfer. There is a
separate blind transfer button as well.

Ryan

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