[asterisk-users] Basic queue question

[federico cabiddu]

Hi,
in this case the Agents will be called in the order you defined them
in the queue.

Regards,

Federico

2011/4/12 satish patel <satish_lx at hotmail.com>:
>> strategy=linear
>
> In this case always call first land on A and then B right ? or random ?
>
> -Satish
>
>> Date: Tue, 12 Apr 2011 22:42:25 +0200
>> From: federico.cabiddu at gmail.com
>> To: asterisk-users at lists.digium.com
>> Subject: Re: [asterisk-users] Basic queue question
>>
>> Hi,
>> have a look here:
>> http://www.voip-info.org/wiki/view/Asterisk+config+queues.conf
>> I think that in your case the functionality you want can be achieved
>> setting for your queue
>>
>> strategy=linear
>>
>> Regards,
>>
>> Federico
>>
>> 2011/4/12 satish patel <satish_lx at hotmail.com>:
>> > Hey Guys!
>> >
>> > We have very simple queue with basic options. We have two agent in queue
>> > A
>> > and B. Issue is if i dial in queue and A is unavailable then call not
>> > rollover to B just playing moh and then putting call in voicemail. I
>> > want
>> > call rollover thing like if A is not available or in case not able to
>> > pick
>> > call then call should ring B.
>> >
>> > what would be the best option for this kind of queue functionality.
>> >
>> > -Satish
>> >
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