[asterisk-users] Queue(): How to know Estimated wait time forcaller in advance

Danny Nicholas danny at debsinc.com
Tue Apr 12 08:46:32 CDT 2011


  _____  

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Asterisk Man
Sent: Tuesday, April 12, 2011 8:37 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Queue(): How to know Estimated wait time forcaller
in advance

 

Hi,

Can we know the estimated wait time for a caller before sending him in a
Queue?
Asterisk 1.8

Thanks,

--AM

[Danny Nicholas] 

Don't know how this would work, but it seems you could put a "local" call
into the queue with mixmonitor just to get the announcement of wait time,
then do an IVR where you playback the wait time from the local call and give
the caller the option of jumping in or calling back or leaving a message.

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