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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Asterisk Man<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, April 12, 2011 8:37
AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Asterisk
Users Mailing List - Non-Commercial Discussion</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> [asterisk-users] Queue():
How to know Estimated wait time forcaller in advance</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Hi,<br>
<br>
Can we know the estimated wait time for a caller before sending him in a Queue?<br>
Asterisk 1.8<br>
<br>
Thanks,<br>
<br>
--AM<o:p></o:p></span></font></p>
<p class=MsoNormal><b><i><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy;font-weight:bold;
font-style:italic'>[Danny Nicholas] <o:p></o:p></span></font></i></b></p>
<p class=MsoNormal><b><i><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy;font-weight:bold;
font-style:italic'>Don’t know how this would work, but it seems you could
put a “local” call into the queue with mixmonitor just to get the
announcement of wait time, then do an IVR where you playback the wait time from
the local call and give the caller the option of jumping in or calling back or
leaving a message.</span></font></i></b><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p></o:p></span></font></p>
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