[asterisk-users] Polycom DHCP Option 66 FTP provisioning

Lee, John (Sydney) John.Lee at compuware.com
Wed Mar 17 21:50:56 CDT 2010


> I'll see if E4Strategies can open a support ticket at Polycom.  
> They're really good about stuff like that.  I'll let you know either
way.
>
What is E4Strategies?  
Polycom support is hopeless in Oz.  They just shove you to some
distributer who only knows to replace your hardware.

> What did you pass in option 129?  Just an IP address? A fully
qualified
> domain name?  A whole URL?  A whole URL including protocol and
credentials?
>
Just "ftp://ftpuid:ftppwd@fqdn"

> Out of curiousity, why did you choose option 129?  I believe that's an
> undefined PiXiE boot option, but I'm curious because polycom seems to
have
> made a de-facto convention of option 160.
>
Unfortunately, our guru in DTW did not let me know why.
Maybe when he sees this post, he might jump in to explain to us.



> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of Karl Fife
> Sent: Thursday, 18 March 2010 1:27 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Polycom DHCP Option 66 FTP provisioning
> 
> Now that I know that I'm not the only person (i.e. it's less likely
that I
> just made a careless mistake), I'll see if E4Strategies can open a
support
> ticket at Polycom.  They're really good about stuff like that.  I'll
let
> you
> know either way.
> 
> What did you pass in option 129?  Just an IP address? A fully
qualified
> domain name?  A whole URL?  A whole URL including protocol and
credentials?
> 
> I'd love to see that portion of your dhcpd.conf file.
> 
> Out of curiousity, why did you choose option 129?  I believe that's an
> undefined PiXiE boot option, but I'm curious because polycom seems to
have
> made a de-facto convention of option 160.  In other words that's the
> preconfigured non-66 DHCP option in the bootrom.  I try to do as
little
> one-off 'setup' as possible hopefully in such a way as to never need
to
> revisit the phone even if the bootserver address or even the subnet
> address
> were to change.  It seems that if I can recycle the factory-assigned
FTP
> username and DHCP option number, it would be a good idea all else
being
> equal.  Maybe 160 would give the same trouble as option 66 :-)
> Thanks for your post.
> -Karl
> 
> 
> 
> ----- Original Message -----
> From: "Lee, John (Sydney)" <John.Lee at compuware.com>
> To: "Asterisk Users Mailing List - Non-Commercial Discussion"
> <asterisk-users at lists.digium.com>
> Sent: Wednesday, March 17, 2010 8:48 PM
> Subject: Re: [asterisk-users] Polycom DHCP Option 66 FTP provisioning
> 
> 
> > Yes, this is still one of the unsolved mysteries I wanted to find
out
> > about Polycom provisioning despite using it for a few years now.  I
used
> > vsftpd and initially used boot server opt 66 and type string but
could
> > not get it to work.
> >
> > I asked our guru in DTW and he told me to use 129 and lo and behold,
it
> > worked but I was not told why when I asked and I never had time to
find
> > out why.
> >
> > Karl, if you could find the answer, please share it with us.
> >
> >
> >> -----Original Message-----
> >> From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-
> >> bounces at lists.digium.com] On Behalf Of Karl Fife
> >> Sent: Thursday, 18 March 2010 10:30 AM
> >> To: Asterisk Users Mailing List - Non-Commercial Discussion
> >> Subject: [asterisk-users] Polycom DHCP Option 66 FTP provisioning
> >>
> >> Is anyone successfully using DHCP option 66 to specify an FTP [sic]
> >> provisioning of Polycom Sounpoint phones instead of TFTP?  I know
> > option
> >> 66
> >> is typically used TFTP booting, but the Polycom doc doesn't appear
to
> >> specify that option 66 implies TFTP instead of FTP (since you
> > explicitly
> >> call out the protocol).  TFTP option 66 booting was working fine.
> >>
> >> Does anyone know whether FTP provisioning of Polycom definitely
> > requires a
> >> custom DHCP option like 160?
> >>
> >> Usually in a situation like this I'd just creatively try different
> > things
> >> in
> >> a divide-and-conquer approach to find something that works.
However
> > in
> >> THIS
> >> case the phone tries to contact the boot server for SO LONG that
the
> >> aforementioned 'brute-force' option would take me a decade.
> >>
> >> Therefore I'm trolling for tips, which would be very mcuh
appreciated!
> >>
> >> Thanks!
> >> -Karl
> >>
> >>
> >>
> >> --
> >>
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