[asterisk-users] Sangoma - how to show channels in use?

[Jeff LaCoursiere]

On Tue, 22 Jun 2010, Danny Nicholas wrote:

> Since you are already grepping, just add a grep -e zombie (you should
> probably go ahead and do "core show channels" instead of "show channels"
> since this will bite you at some time in the future).

True.  Its an old script ;)  But I used the "zombie" term adjectively - 
there is no "zombie" text in the output.  I just know that a call is not 
still ringing hours after it was initially placed.  Not sure how it is 
getting into that state... here is an example excerpt:

Zap/5-1              18666902511 at from-pst Ringing AppDial((Outgoing Line))
SIP/7157787-08331ec8 18666902511 at resident Ring    Dial(Zap/g0/18666902511)
Zap/3-1              18666902511 at from-pst Ringing AppDial((Outgoing Line))
SIP/7157787-08335df0 18666902511 at resident Ring    Dial(Zap/g0/18666902511)
Zap/2-1              18666902511 at from-pst Ringing AppDial((Outgoing Line))
SIP/7157787-b6d28360 18666902511 at resident Ring    Dial(Zap/g0/18666902511)

It kind of looks like this one SIP endpoint tried to make the same call 
three times in a row without success, and all of the calls show as still 
active, though I know they are not (in fact they show as still ringing).
So are channels 2, 3, and 5 actually still "busy" from the telco's 
perspective because asterisk is keeping them open?  That would suck.  A 
lot.

I did get a reply from Sangoma, who basically said that their driver 
doesn't know about the individual channels - that is totally handled by 
asterisk.

So it seems there is no way other than what I am already doing to judge 
the channels in use?

Thanks,

j



>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jeff
> LaCoursiere
> Sent: Tuesday, June 22, 2010 11:41 AM
> To: asterisk-users at lists.digium.com
> Subject: [asterisk-users] Sangoma - how to show channels in use?
>
>
> Hi,
>
> I have several 1.4.29 installations with Sangoma AFT101d cards.  Normally
> we have been collecting the raw data and then graphing channel use for
> these customers with:
>
> asterisk -rx 'show channels' | cut -f1 -d' ' | grep Zap | sort -u | wc -l
>
> Then I recently noticed that there were some "zombie" calls in this list
> that were not actually active anymore.  They go away if I restart
> asterisk, but in the meantime channel use appears artificially inflated.
>
> I am wondering if there is a better method, perhaps with Sangoma CLI
> tools, to show which channels are ACTUALLY in use?  I played around with
> wanpipemon but that doesn't really give channel specific info.
>
> Any clues?  I posted on the Sangoma forums also...
>
> Thanks!
>
> j
>
>
>
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