[asterisk-users] Realtime Queue not work in 1.6.2.1

Zhang Shukun bitzsk at gmail.com
Wed Jan 27 20:23:20 CST 2010


2010/1/28 Carlos Chavez <cursor at telecomabmex.com>:
> On Wed, 2010-01-27 at 10:27 +0800, Zhang Shukun wrote:
>> hi,all
>>
>> i have just upgrade from 1.4.28 to 1.6.2.1. all works fine now except
>> realtime queue.
>>
>> it seems queue_table works fine, but queue_member_queue not work, the
>> two tables works fine when in 1.4.28.
>>
>> is that something changed related to realtime queue configuration?
>>
>> more detail about two table definition and data stored in , please see:
>>
>> http://pastebin.com/m33f9539e
>>
>> the extconfig.conf file, please see:
>>
>> http://pastebin.com/m2008ced1
>>
>> and the res_mysql.conf file:
>>
>> http://pastebin.com/m27d3fdc5
>>
>> Could you tell me what's wrong with me ?
>>
>> Thanks!
>
>        How do your agents log into the system?

Thanks! i don't want to use agents member to login to system. i just
want to set static SIP peers in the queue

and they all can work according to the strategy when have call to the
queue.just like follows:

mysql> select * from queue_table;
+--------------+---------------+-------------+
| name         | beginworktime | endworktime |
+--------------+---------------+-------------+
| 950401234561 | 09:30:00      | 17:30:00    |
+--------------+---------------+-------------+
3 rows in set (0.00 sec)

mysql> select * from queue_member_table;
+----------+----------------+--------------+-----------+---------+--------+
| uniqueid | membername     | queue_name   | interface | penalty | paused |
+----------+----------------+--------------+-----------+---------+--------+
|       18 | Zhang Shukun   | 950401234561 | SIP/1001  |       0 |      1 |
|       19 | Li Aiwei       | 950401234561 | SIP/1002  |       0 |      1 |
|       20 | Zhang Jianming | 950401234561 | SIP/1003  |       0 |      1 |
+----------+----------------+--------------+-----------+---------+--------+
3 rows in set (0.00 sec)

in above two table. queue:950401234561  have three queue members:
SIP/1001 ,  SIP/1002 , SIP/1003

when Queue(950401234561) app is invoked, all three queue members will
ring at the same time by default strategy(ringall).

my problem now use asterisk 1.6.2.1 is :

when Queue(950401234561) app is running, i can here music on hold, but
none of my sip phones(SIP/1001 ,  SIP/1002 , SIP/1003) will ring, is
that in asterisk 1.6.2.1, it's not support static realtime queue
member any more?

> If you were using
> agentcallbacklogin that was deprecated and does not exist in version 1.6
> of Asterisk.  The queue_member_table was used by agentcallbacklogin or
> the agentlogin commands.  With Asterisk 1.6 you are supposed to be using
> dynamic agents so there is no purpose for that table.
>
>        That is what may be wrong with Asterisk.  What is wrong with you is a
> very different question ;)
>
> --
> Telecomunicaciones Abiertas de México S.A. de C.V.
> Carlos Chávez Prats
> Director de Tecnología
> +52-55-91169161 ext 2001
>
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-- 
Best regards,
Sucan



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