[asterisk-users] Canadian call quality issue

[Max McGraw]

 Jon/Kyle,

 thank you for the feedback.

 I checked with someone who manages a much
 higher volume of calls to Canada and he said
 there are some pockets & some providers that
 report issues with call quality. Overall the calls
 sound the same as they do in the US.

--

  On Tue, Jan 5, 2010,  jon pounder   wrote:

> Kyle Kienapfel wrote:
>> Going along the internet between us and canada doesn't add much
>> distance, but bouncing back and forth between east and west coast
>> does.
>>
>
> I'm not so sure that is the case, what I do know is both Rogers and Shaw
> can never seem to fix complaint issues with voip unless you are using
> their phone service. We just gave up on it and I will not ever spend a
> penny with Rogers as a result since I am convinced they are deliberately
> filtering things so you are locked into their voice services.
>
> Other than that, voip works just fine.
>
>> On Tue, Jan 5, 2010 at 11:25 AM, Max McGraw <max.mcgraw at gmail.com> wrote:
>>
>>>  hello,
>>>
>>>  we have been using a couple of US based
>>>  VoIP providers for outbound calls completed
>>>  within the US, without any issues.
>>>
>>>  We recently started making calls to Canada
>>>  and have received a few complaints about
>>>  the call quality.
>>>
>>>  Questions :
>>>
>>>  - Could this be because of the number of
>>>    intermediate IP hops between us / our
>>>    VoIP provider and the Canadian phone
>>>    companies ?
>>>
>>>  - Would choosing a Canadian VoIP provider
>>>    address / resolve this issue ?
>>>
>>>  Thank you in advance.
>>>
>>> --