[asterisk-users] Web operator/softphone with integration features

[Carlo Dimaggio]

Il giorno 26/feb/10, alle ore 14:59, Zoa ha scritto:

> Hello,
>
> Give our zoiper softphones a try, you could achieve this functionality
> by sending a url over IAX (Sendurl) or by using the open website on
> incoming call. (In which you pass the callerid as a paramter to the
> website to open the ticket that matches that one. (You could also ask
> for the customer to type their ticket number with DTMF and then send
> that info to Zoiper).

Hi Joachim,

Thank you for the information.
As this software should be used by the h.d. operators, it is necessary  
to monitor the status of the other extensions (BLF).
Does the BIZ version support this feature?


Thanks,
Carlo