[asterisk-users] identify the costumer

[Tommy Botten Jensen]

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Douglas Pasqua skrev:
> I need a way to identify what client my employees are calling. For example:
> 
> - For each call that an employee of my company make to a customer, must
> identify the client name in the CDR table.
> - Is there a way of my employee enter a code to identify the client and
> then enter a phone number to make the call? I would like to identify the
> customer's name in the table
> CDR.

The easiest way of doing this is probably to have a separate database
table with the customer names and phone numbers, and create a view that
has the phone number as a key for both tables.

This of course, depends on you having CDRs stored in a database, as well
as up to date customer records.

- - Tommy
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