[asterisk-users] IP Phone recommendation

[Alex Balashov]

I have always found that the marginal extra cost of a Polycom, Snom or  
Cisco phone is very, very well worth it in the long run versus the  
giant catastrophe that is Grandstream and other low-budget hardware.  
The customers seem to agree.

"Budget-conscious" doesn't have to mean "masochistic."

--
Sent from mobile device

On Feb 11, 2010, at 6:37 AM, Gordon Henderson <gordon+asterisk at drogon.net 
 > wrote:

> On Wed, 10 Feb 2010, Jeff LaCoursiere wrote:
>
>> I haven't used any standard Grandstream IP phones, but I am  
>> *trying* to
>> stabalize the new video phones they have come up with.  I have  
>> several
>> GXV3000 and GXV3140s.  I got through central provisioning using  
>> their java
>> based tool and for the most part these phones work, but have very odd
>> bugs.  If left to itself for more than a few days the 3140 simply  
>> stops
>> answering calls.  The 3000 has very odd DTMF issues - like doubling  
>> every
>> digit pressed.  This is all fine and I know they are new products,  
>> but
>> what is frustrating is Grandstream's lack of support.  The forums  
>> are next
>> to useless, and the firmware releases are always "coming very soon".
>
> I have 4 GXV 3000's.
>
> They're in a "residential" setting - my own/wifes family so we can  
> keep
> in-touch and see the new baby...
>
> I would not recomend them for business use just yet though - and by  
> the
> sounds of it, the others have issues too.
>
> And the 3000's are not that new - at least a year old!
>
>> Then there are my horrid experiences with their FXO gateways.   
>> Echo, bad
>> audio in general, needing a reboot every few days, etc.  Again,  
>> support is
>> non existant.
>
> I've rescued 2 companies so-far from their PBX device and installed
> Asterisk boxes. The few handytones I've used have seemed OK though.
>
>> So regardless of the quality of the latest phones, the company itself
>> leaves a lot to be desired IMO.
>
> Even though I use their phones, I'd have to agree here. They do have  
> some
> nice innovations, but I get the feeling that they've bitten off more  
> than
> they can chew - for the money I've not found anything better than the
> GXP2000 - and my clients, who always seem to be budget concious SMEs
> (mostly 5-20 staff) like them too, but ...
>
> But Grandstream, if you're listening - Get a Grip! You could have
> something really good here, if only ...
>
> Gordon
>
> -- 
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