[asterisk-users] IP Phone recommendation

Pascal Bruno tipascal at gmail.com
Wed Feb 10 16:18:53 CST 2010


I would love to hear some inputs on Aastra and Snom IP phones.



On Wed, Feb 10, 2010 at 4:36 PM, Jeff LaCoursiere <jeff at jeff.net> wrote:

>
> On Wed, 10 Feb 2010, Tim Nelson wrote:
>
> > ----- "Gordon Henderson" <gordon+asterisk at drogon.net<gordon%2Basterisk at drogon.net>>
> wrote:
> >> If not using PoE I'd suggest getting a few extra PSUs though - that's
> >> one
> >> area I have had a few issues with - but maybe it's just been the UK
> >> ones.
> >>
> >> Gordon
> >
> > The same can be said for the US versions. My experience has been it's not
> a case of 'if' the PSU will fail, but 'when'. In a past (less intelligent)
> life, I deployed a fair number of the GXP2020s and GXP2000s. There are not
> very many of them left that haven't completely died(the phone itself), and
> of those left, they've all had power supplies replaced.
> >
> > I cannot speak for the quality of the later devices from Grandstream.
> After being burned, it's a bit hard to look at them again when there are so
> many other quality devices available (think Polycom, Aastra, etc).
> >
> > --Tim
> >
>
> I haven't used any standard Grandstream IP phones, but I am *trying* to
> stabalize the new video phones they have come up with.  I have several
> GXV3000 and GXV3140s.  I got through central provisioning using their java
> based tool and for the most part these phones work, but have very odd
> bugs.  If left to itself for more than a few days the 3140 simply stops
> answering calls.  The 3000 has very odd DTMF issues - like doubling every
> digit pressed.  This is all fine and I know they are new products, but
> what is frustrating is Grandstream's lack of support.  The forums are next
> to useless, and the firmware releases are always "coming very soon".
>
> Then there are my horrid experiences with their FXO gateways.  Echo, bad
> audio in general, needing a reboot every few days, etc.  Again, support is
> non existant.
>
> So regardless of the quality of the latest phones, the company itself
> leaves a lot to be desired IMO.
>
> j
>
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-- 
Pascal B.
http://www.kameleonlabs.com/
Samuel Goldwyn<http://www.brainyquote.com/quotes/authors/s/samuel_goldwyn.html>
- "I'm willing to admit that I may not always be right, but I am never
wrong."
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