[asterisk-users] Not able to receive fax

Deepesh D deep.d2010 at gmail.com
Tue Feb 9 12:13:42 CST 2010


Thanks. It's working now.

In my sip.conf I had 't8pt_udptl=yes'. I changed it to
't8pt_udptl=yes,redundancy,maxdatagram=400' and it started working.


On Tue, Feb 9, 2010 at 6:22 PM, Tommy Botten Jensen
<tommy.jensen at freecode.no> wrote:
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>> I have been trying to setup asterisk (1.6.2.0) to receive fax. I am
>> able to receive faxes sent from a zoiper softphone connected to
>> asterisk.
>>
>> I have some DID numbers (with T.38 support) forwarded to my asterisk
>> pbx. I am not able to receive faxes from these numbers. The error I
>> get on the asterisk console is
>>
>> "phase_e_handler: Error transmitting fax. result=49: The call dropped
>> prematurely"
>>
>
> Have you set the vendor connection point to enable T.38?:
>
> t38pt_udptl=yes ; redundancy,maxdatagram=400
>
> You can also use the CLI command 'udptl set debug' to retrieve debug
> information about the T.38 data stream.
>
> Hope this helps.
>
> - - Tommy Botten Jensen
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