[asterisk-users] Not able to receive fax

[Tommy Botten Jensen]

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> I have been trying to setup asterisk (1.6.2.0) to receive fax. I am
> able to receive faxes sent from a zoiper softphone connected to
> asterisk.
> 
> I have some DID numbers (with T.38 support) forwarded to my asterisk
> pbx. I am not able to receive faxes from these numbers. The error I
> get on the asterisk console is
> 
> "phase_e_handler: Error transmitting fax. result=49: The call dropped
> prematurely"
> 

Have you set the vendor connection point to enable T.38?:

t38pt_udptl=yes ; redundancy,maxdatagram=400

You can also use the CLI command 'udptl set debug' to retrieve debug
information about the T.38 data stream.

Hope this helps.

- - Tommy Botten Jensen
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