[asterisk-users] Can an agent Login to a queue and be paused

[Robert Grignon]

The agents tried that but it did not work...

________________________________

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Lenz
Emilitri
Sent: Monday, February 08, 2010 4:57 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Can an agent Login to a queue and be
paused


I'm not sure if this works for newer versions of Asterisk, but on old
ones, you could pause an agent and THEN log him on, and he'd be paused.

l.


2010/2/4 Robert Grignon <rgrignon at fleetone.com>



	I thought there was an option for this but cant find it....
	
	We have a busy callcenter and I would like the agents to log in
and be
	in a paused state upon login... Right now they login and they
are
	instantly receiving a call....
	
	Thanks for the input...
	


-- 
Loway - home of QueueMetrics - http://queuemetrics.com


-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20100208/4436aa2a/attachment.htm