[asterisk-users] queue issue

[Matt Riddell]

On 3/09/09 12:21 PM, Paul Hales wrote:
> Matt Riddell wrote:
>> On 3/09/09 11:34 AM, Paul Hales wrote:
>>
>>> Hmmm.....any idea how I can use hints to monitor their mobile phones?
>>>
>>
>> Unless the call came in via Asterisk, you can't.
>>
>>
> The calls will - so it should be able (at the very least with the
> asterisk internal DB - which I don't fully trust due to reboots and the
> odd weird behaviour)

Then it's easy :)

Use func_devstate - you can set custom device states for things - and 
btw the Asterisk DB is pretty stable - we're using it in pretty large 
call centres without (touch wood) ever having any problems.  A lot more 
than I can say for MySQL :)

Oh, by the way, func_devstate was only added to 1.4 a few months back - 
although if you're stuck with a particular version, the backport always 
applied cleanly for me.

-- 
Cheers,

Matt Riddell
Director
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