[asterisk-users] how to limit the calls leaving a queue?

[Niccolò Belli]

Hi, I already considered such a solution: I will have lots of loops
and the customer will loose its position if someone else who called
later will find the queue 'ready to join' before him.
I will also have a music on hold mismatch when he will join the queue
and I will loose all the benefits of the asterisk queue management!
If someone else will confirm me there is no other way to do it maybe I
should file a wishlist bug in the asterisk tracker, beacuse I'm sure
I'm not the only one who need such a feature.

Cheers,
Darkbasic

2009/10/20 Miguel Molina <mmolina at millenium.com.co>:
> With the standard options your are right, you can limit the incoming calls
> that enter the queue. But AFAIK, there's no way to limit how many calls
> leave the queue. You only have a timeout to control when a call leaves the
> queue, not how many of them. With that been said, I only can think of a
> dialplan solution, that could fit your needs or not:
>
> 1. Queue your call normally, with the standard timeout you want
> 2. If the call leaves the Queue, it will continue dialplan execution at next
> priority, and there you can make it be part of a group of channels.
> 3. Count that group and check if it reached the limit you need. If above the
> limit, requeue your call to the same queue it was.
>
> That's all I can think of, without a hard work of messing with app_queue.c
> source code. Hope you get the idea.