[asterisk-users] MWI for multiple voice mail boxes

[Danny Nicholas]

Just a thought... If the SNOM has multiple lines, tying one to 612 and the
other to 610 should make the MWI active for both lines.  Asterisk AFAIK only
actives the first entry in the list, so you would need two entries for
tkeeley with mailbox=612 in the first instance and mailbox=610 in the
second.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of John A.
Sullivan III
Sent: Thursday, October 15, 2009 12:49 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] MWI for multiple voice mail boxes

On Thu, 2009-10-15 at 19:24 +0200, Olivier wrote:
> 
> 
> 2009/10/15 John A. Sullivan III <jsullivan at opensourcedevel.com>
>         Hello, all.  I have a user who needs to monitor their voice
>         mail box and
>         the general delivery voice mail box.  I defined them in
>         sip.conf as
>         follows:
>         
>         [tkeeley](a10f)
>         mailbox=612 at a10, 610 at a10
> 
> From memory, I could successfully make this happen (1 MWI for several
> mailboxes).
> Are you certain that removing either 612 or 610 mailbox would keep
> Asterisk from complaining ?
>  
Actually, I've not tried reversing them.  We are in production so I'll
need to wait until tonight to test.  Thanks - John
>         
>         However, the MWI does not indicate voice mails for 610 and I
>         keep seeing
>         this error message:
>         
>         ERROR[2549]: app_voicemail.c:1630 messagecount: Couldn't find
>         mailbox
>         610 in context a10
>         
>         However, mailbox 610 is clearly defined in voicemail.conf:
>         
>         [a10]
>         610 => xxx,General
>         Mailbox,mail at mycompany.com,,imapuser=mail at mycompany.com
>         612 => yyy,Terry
>         Keeley,moremail at mycompany.com,,imapuser=moremail at mycompany.com
>         
>         The end device is a Snom 360.  We are running Asterisk
>         1.6.1.6.  Why are
>         we receiving this error when the mailbox is clearly defined?
<snip>
> 
-- 
John A. Sullivan III
Open Source Development Corporation
+1 207-985-7880
jsullivan at opensourcedevel.com

http://www.spiritualoutreach.com
Making Christianity intelligible to secular society


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