[asterisk-users] MWI for multiple voice mail boxes

John A. Sullivan III jsullivan at opensourcedevel.com
Thu Oct 15 12:49:27 CDT 2009


On Thu, 2009-10-15 at 19:24 +0200, Olivier wrote:
> 
> 
> 2009/10/15 John A. Sullivan III <jsullivan at opensourcedevel.com>
>         Hello, all.  I have a user who needs to monitor their voice
>         mail box and
>         the general delivery voice mail box.  I defined them in
>         sip.conf as
>         follows:
>         
>         [tkeeley](a10f)
>         mailbox=612 at a10, 610 at a10
> 
> From memory, I could successfully make this happen (1 MWI for several
> mailboxes).
> Are you certain that removing either 612 or 610 mailbox would keep
> Asterisk from complaining ?
>  
Actually, I've not tried reversing them.  We are in production so I'll
need to wait until tonight to test.  Thanks - John
>         
>         However, the MWI does not indicate voice mails for 610 and I
>         keep seeing
>         this error message:
>         
>         ERROR[2549]: app_voicemail.c:1630 messagecount: Couldn't find
>         mailbox
>         610 in context a10
>         
>         However, mailbox 610 is clearly defined in voicemail.conf:
>         
>         [a10]
>         610 => xxx,General
>         Mailbox,mail at mycompany.com,,imapuser=mail at mycompany.com
>         612 => yyy,Terry
>         Keeley,moremail at mycompany.com,,imapuser=moremail at mycompany.com
>         
>         The end device is a Snom 360.  We are running Asterisk
>         1.6.1.6.  Why are
>         we receiving this error when the mailbox is clearly defined? <snip>
> 
-- 
John A. Sullivan III
Open Source Development Corporation
+1 207-985-7880
jsullivan at opensourcedevel.com

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