[asterisk-users] Polycom retrieve call from hold

Kevin P. Fleming kpfleming at digium.com
Sat Nov 28 07:54:16 CST 2009


Mike Diehl wrote:
> On Friday 27 November 2009 11:09:02 am Noah Miller wrote:
>> Hi Mike -
>>
>>> I've got a Polycom 501 that's been working with Asterisk for some time.
>>> However, I don't seem to be able to put a call on hold and get it back.
>>>  It goes on hold just fine.  But when I press the resume button, nothing
>>> happends.
>>>
>>> Anyone seen this befor?  Any ideas on where to start to fix it?
>> Nope, never seen that one, and I've worked with a LOT of Polycoms.
>>
>> Which SIP/bootrom versions?  What asterisk version?
> 
> I'm running sip 1.6.6.0036 and bootrom 3.1.2.0011 and Asterisk 1.4.0-beta2.

You are running phone firmware that is many years old and a very old
version (not even an actual release) of Asterisk. While it shouldn't
stop working if it was working, moving to a more recent (and
supportable) version of the phone firmware and Asterisk would be wise.

-- 
Kevin P. Fleming
Digium, Inc. | Director of Software Technologies
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
skype: kpfleming | jabber: kpfleming at digium.com
Check us out at www.digium.com & www.asterisk.org



More information about the asterisk-users mailing list