[asterisk-users] SendText

[Matt Riddell]

On 10/11/09 4:19 PM, Thomas Perron wrote:
> Will text messages work to non-SIP enpoints using your logic/code?
> thank you

If you mean SMS, yeah.

Basically use SendText for devices which can display them (i.e. SIP/IAX 
phones) and Clickatel or the like for disconnected devices (i.e. SMS to 
mobile).

If you wanted to extend it you could also use the Jabber functions to 
send to instant messaging clients.

Here at the offices we basically do the following:

SMS Messages for urgent notifications, payments received, support requests.

Jabber Messages for incoming support call details, long Post Dial Delay 
warnings, congestion warnings.

MRTG displaying IAX2 and SIP peer response times.

Custom graphs to display inter country links. We use a system of circles 
around an international link.  Each of our servers gets a circle.  The 
larger the circle, the higher the delay, and if the host is unreachable 
the circle goes red.

That way you can see from a quick glance if an international link is 
totally down (lots of red circles), a problem for one of our servers 
(one red circle), or if one of our servers is having trouble connecting 
to all remote links (one red circle on each link).

We do the same circles for a couple of key customers to make sure their 
systems are always connected to multiple of our exchanges.

Oh, the other thing we display on the dashboard is our Jabber statuses, 
and the number of tickets open in any of our support queues, and who 
they are assigned to.  That way if someone is getting overloaded with 
support requests you can move jobs to another staff member.

-- 
Cheers,

Matt Riddell
Director
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