[asterisk-users] Timeout for Queue

[Darrin Henshaw]

Hello,

We had an incident recently where a call was in queue for an extended period of time. We use queuemetrics for reporting, and it reports that the call was waiting for 20 minutes. The different thing about it is that the disconnect reason is stated as Timeout. Is there a set maximum time a call will wait in the queue before being automatically disconnected? I tried looking through the code directly, but I humbly admit my programming skills are lax.

I'm running Asterisk 1.2.31 on CentOS 4.7. Thanks.


Cheers,

[cid:image001.jpg at 01C9A33E.72349BC0]
Darrin Henshaw | IT Administrator | MCTS: Exchange 2007 | MCSE 2003 | LPIC
Ignition Support Center | www.ignition.bm<http://www.ignition.bm/>
Bermuda (441) 496-4319 | Cayman (345) 947-4357 | Halifax (902) 482-1288
Atlanta | Bermuda | Cayman | Halifax


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