[asterisk-users] Phones dropping registration, but asterisk thinks phones are still registered

Danny Nicholas danny at debsinc.com
Mon Jun 29 15:28:58 CDT 2009


Why can't you just do a daily/weekly cron to "restart when convenient" in
off/slow hours for local time.  Is your business constantly on-line 24/7?

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of James Lamanna
Sent: Monday, June 29, 2009 3:23 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Phones dropping registration,but asterisk
thinks phones are still registered

On Thu, Jun 4, 2009 at 11:08 AM, James Lamanna<jlamanna at gmail.com> wrote:
> Hi,
> I have a serious problem with Asterisk 1.4.18.
> Every so often, usually after Asterisk has been running for a few days
> consistently, phones start dropping registrations.
> However, when this happens, doing a "sip show peer" on those
> extensions shows them as "OK".
> Therefore, I have no way to tell this problem is happening until
> customers start calling.
> The only way to fix it is to completely restart Asterisk.
>
> Has anyone experienced this? This is a serious problem.
> I've poured over the logs while and after this happens and there is
> nothing in the logs that would suggest there is a problem.
>
> This is a production server, so I can't just "upgrade Asterisk to the
> latest 1.4 version".

I know people have suggested upgrading the server, but I'm not in a
position to do that right now.
However, I believe there is a symptom. When I do a sip show peer on an
affected phone,
the expire time is NEGATIVE. I think this might be contributing to the
problem, and why Asterisk
thinks the phone is still registered.

Thanks.

-- James

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