[asterisk-users] Phones dropping registration, but asterisk thinks phones are still registered

James Lamanna jlamanna at gmail.com
Mon Jun 29 15:23:00 CDT 2009


On Thu, Jun 4, 2009 at 11:08 AM, James Lamanna<jlamanna at gmail.com> wrote:
> Hi,
> I have a serious problem with Asterisk 1.4.18.
> Every so often, usually after Asterisk has been running for a few days
> consistently, phones start dropping registrations.
> However, when this happens, doing a "sip show peer" on those
> extensions shows them as "OK".
> Therefore, I have no way to tell this problem is happening until
> customers start calling.
> The only way to fix it is to completely restart Asterisk.
>
> Has anyone experienced this? This is a serious problem.
> I've poured over the logs while and after this happens and there is
> nothing in the logs that would suggest there is a problem.
>
> This is a production server, so I can't just "upgrade Asterisk to the
> latest 1.4 version".

I know people have suggested upgrading the server, but I'm not in a
position to do that right now.
However, I believe there is a symptom. When I do a sip show peer on an
affected phone,
the expire time is NEGATIVE. I think this might be contributing to the
problem, and why Asterisk
thinks the phone is still registered.

Thanks.

-- James



More information about the asterisk-users mailing list