[asterisk-users] Voicemail login incorrect

[John A. Sullivan III]

On Thu, 2009-07-16 at 10:57 -0400, Zaheer Master wrote:
> Hi all,
> I'm having trouble with voicemail on my *NOW 1.5/FreePBX box. I have enabled
> voicemail in the extensions area, and set the default password. However,
> every time I try to log in with a mailbox and password, I get the message
> "login incorrect". I've tried changing the voicemail password, and also
> disabling and re-enabling the voicemail feature. What else can I do to set
> up the voicemail? Also, I've left the VM Context as "default" and the
> mailbox is "101".
<snip>
If you set your Asterisk console to a verbose mode, what password do you
see passed to the voicemail application? We recently noticed 3CX
softphone users with multiple options set for DTMF were sending
duplicate DTMF signals to our voicemail resulting in the same problems
you are seeing, e.g., 1234 would be sent as 11223344.  Just a guess -
John
-- 
John A. Sullivan III
Open Source Development Corporation
+1 207-985-7880
jsullivan at opensourcedevel.com

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