[asterisk-users] [SOLVED] Nortel IP phone i2002 - DHCP server unreachable

D Tucny d at tucny.com
Sat Jan 24 06:48:18 CST 2009


Perhaps this would help...

http://blog.michaelfmcnamara.com/2007/10/dhcp-options-voip/

Gives details on the dhcp option string needed for the phones and explains
that without it the phone will not accept a DHCP response...

d

2009/1/24 Joseph <syscon780 at gmail.com>

> Thanks for the input.
> Yes, I have all the correct setting in the phone.  However, it turn out
> that I need to have as DHCP server Nortel BCM (Business Communication
> Manager), whatever
> it is.  It must be some proprietary stuff.
>
> So the only option for me was to setup IP manually; and it did work
> following this guide:
>
> http://www.oneconnect.ca/files/userguide.i2002-i2004ConfigurationInstructions.pdf
>
> --
> #Joseph
> GPG KeyID: ED0E1FB7
>
>
> On Fri, 23 Jan 2009, Alexander Lopez wrote:
>
> >1      Can you verify that you have a DHCP server running on that network
> >segment?
> >2      Can you verify that the Ethernet port on the phone is indeed seeing
> >link from the switch?
> >3      Have you run wireshark/tcpdump to see if anything is traveling
> >to/from the phone?
> >
> >Alex
> >
> >
> >> -----Original Message-----
> >> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> >> bounces at lists.digium.com] On Behalf Of Joseph
> >> Sent: Friday, January 23, 2009 9:58 PM
> >> To: asterisk-users at lists.digium.com
> >> Subject: [asterisk-users] Nortel IP phone i2002 - DHCP server
> unreachable
> >>
> >> Is anybody using Nortel IP Phone?
> >> I have (second hand) Nortel i2002 phone and when it boots I get:
> >> DHCP server unreachable
> >>
> >> F/W version: 0604D9C
> >>
> >> My setting:
> >> DHCP? [0-No, 1-Yes]: 1
> >> DHCP: 0-Full, 1-Partial: 0
> >>
> >> Can any body suggest how to troubleshoot it?
>
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