[asterisk-users] Polycom Phones start to break up after being up a LONG time

[Mike]

That`s an old version, I've had plenty of issues (nothing like what you
describe) since 2.2.0.  Try going to the latest and greatest (SIP 3.1.2), it
seems stable (as far as I can tell with about 200 phones, including many
501).

 

It's hard to troubleshoot something that hasn't been current for about a
year.

 

Mike

 

 

 

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Barry D.
Hassler
Sent: Tuesday, February 24, 2009 15:38
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Polycom Phones start to break up after being
up a LONG time

 

Folks, I haven't paid attention to these responses, sorry!

This appears to be an issue primarily on calls with an EXTERNAL leg, I'm
fairly certain it's on both inbound and outbound calls. The frequency of the
reports from this client are increasing, and although I was intending to do
a mass reboot of all the polycoms over the weekend, I have not yet, but will
have to do it tonight (2 more reports today).

All the external legs are via PRI.

The phones are 501 and 601's, running bootrom 3.2.2.0019 and SIP 2.2.0.0047.

There are many of these that ARE on POE switched (Cisco),

On Fri, Feb 20, 2009 at 12:34 PM, Jeff LaCoursiere <jeff at jeff.net> wrote:


You also don't mention if it is internal to internal or if there is an
external leg involved, and if so what type.

j


On Fri, 20 Feb 2009, Asterisk Asterisk wrote:

> That's interesting - I haven't noticed this with any of my installs. What
version of firmware and SIP?
>
>
>
>
> ________________________________
> From: Barry D. Hassler <barry.hassler at gmail.com>
> To: Asterisk Users Mailing List - Non-Commercial Discussion
<asterisk-users at lists.digium.com>
> Sent: Friday, February 20, 2009 8:41:33 AM
> Subject: [asterisk-users] Polycom Phones start to break up after being up
a LONG time
>
> Has anyone else encountered this? I have a fairly large installation (~50
phones, almost all Polycom 501's and a handful of 601's. We're running into
a number of phones on which the outbound voice (Polycom phone user doesn't
hear any problems, but the other end does) is breaking up occasionally --
enough to be noticeable and make you say "what?". In each case, rebooting
the phone has resolved the symptoms, but I'd like to know if there is a
known problem.
>
> most of these phones would be up for several months now (installed this
past summer), and unless there are any power outages, would not be restarted
specifically.
>
> I'm planning on restarting all the phones over the weekend, but as this is
a 24-hour operation, we'd like to avoid interrupting phones at all.
>
> --
> Barry D. Hassler
> President, HCST
>
> http://www.hcst.net/
> 937-427-9000
>
>
>
>

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-- 
Barry D. Hassler
President, HCST

http://www.hcst.net/
937-427-9000

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