[asterisk-users] Polycom Phones start to break up after being up a LONG time

[Barry D. Hassler]

Folks, I haven't paid attention to these responses, sorry!

This appears to be an issue primarily on calls with an EXTERNAL leg, I'm
fairly certain it's on both inbound and outbound calls. The frequency of the
reports from this client are increasing, and although I was intending to do
a mass reboot of all the polycoms over the weekend, I have not yet, but will
have to do it tonight (2 more reports today).

All the external legs are via PRI.

The phones are 501 and 601's, running bootrom 3.2.2.0019 and SIP 2.2.0.0047.

There are many of these that ARE on POE switched (Cisco),

On Fri, Feb 20, 2009 at 12:34 PM, Jeff LaCoursiere <jeff at jeff.net> wrote:

>
> You also don't mention if it is internal to internal or if there is an
> external leg involved, and if so what type.
>
> j
>
> On Fri, 20 Feb 2009, Asterisk Asterisk wrote:
>
> > That's interesting - I haven't noticed this with any of my installs. What
> version of firmware and SIP?
> >
> >
> >
> >
> > ________________________________
> > From: Barry D. Hassler <barry.hassler at gmail.com>
> > To: Asterisk Users Mailing List - Non-Commercial Discussion <
> asterisk-users at lists.digium.com>
> > Sent: Friday, February 20, 2009 8:41:33 AM
> > Subject: [asterisk-users] Polycom Phones start to break up after being up
> a LONG time
> >
> > Has anyone else encountered this? I have a fairly large installation (~50
> phones, almost all Polycom 501's and a handful of 601's. We're running into
> a number of phones on which the outbound voice (Polycom phone user doesn't
> hear any problems, but the other end does) is breaking up occasionally --
> enough to be noticeable and make you say "what?". In each case, rebooting
> the phone has resolved the symptoms, but I'd like to know if there is a
> known problem.
> >
> > most of these phones would be up for several months now (installed this
> past summer), and unless there are any power outages, would not be restarted
> specifically.
> >
> > I'm planning on restarting all the phones over the weekend, but as this
> is a 24-hour operation, we'd like to avoid interrupting phones at all.
> >
> > --
> > Barry D. Hassler
> > President, HCST
> >
> > http://www.hcst.net/
> > 937-427-9000
> >
> >
> >
> >
>
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-- 
Barry D. Hassler
President, HCST

http://www.hcst.net/
937-427-9000
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