[asterisk-users] Managing the spiralling costs

[Jeff LaCoursiere]

On Mon, 23 Feb 2009, Vikas wrote:

> I have been using the inbound 800 services from vitelity. Slowly the
> usage has been rising and in the month of Jan the bill was for $650. I
> am currently on a 1.9 cents a minute plan. Am I paying too much ?
>
> Some suggestions my team generated to reduce the toll free incoming
> call bill were:
>
> 1. When people call in on the 800 number take the local number they
> are calling from and then call them back from our unlimited outgoing
> account from broadvoice.
>
> 2. Find a vendor with a better rate.
>
> Any idea what we can do to better manage the 800 cost.

If your customers are concentrated in certain areas you might consider 
getting a batch of DID numbers in their local areas.  That should be 
cheaper, and most are unlimited inbound calling.

j