[asterisk-users] Question regarding custom announcements inqueues.conf

[Danny Nicholas]

Can live in this directory or any under it.  If you specify "file" * looks
in VLAS, if you specify "foo/file" * looks in VLAS/foo.

 

  _____  

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Christopher
Aloi
Sent: Tuesday, February 17, 2009 12:19 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Question regarding custom announcements
inqueues.conf

 

Here's the version -

Asterisk SVN-branch-1.4-r143404

Just static queues.

Is it true that Asterisk looks in the default /var/lib/asterisk/sounds/ dir
for these queue announce files?  So my custom file should live in that dir
right?

Thanks for the help :)






On Tue, Feb 17, 2009 at 1:05 PM, Mark Michelson <mmichelson at digium.com>
wrote:

Mark Michelson wrote:
> Christopher Aloi wrote:
>> Hey List,
>>
>> Anyone know the correct way to override an announcement on a queue by
>> queue basis?
>>
>> My goal is to have one of my queues say "press one to blah.." and no
>> position announcements  I have the jump from queue context working (the
>> press 1) I just need the correct message played to the user instructing
>> to press 1.
>>
>> I have periodic-announce=filename in my queues.conf file under the
>> correct queue, but queue-periodic-announce is played to the caller, not
>> my custom file.  Here's the queue listed in queues.conf:
>>
>> [EXAMPLE-QUEUE]
>> maxlen=20
>> reportholdtime=no
>> periodic-annouce = SD-PLS-HOLD
>> periodic-announce-frequency=10
>> announce-holdtime=no
>> strategy=ringall
>> joinempty=yes
>> retry=5
>> timeout=30
>> music=CUSTOM
>> autofill=yes
>> context=queue-jump
>> member => SIP/7909416026 at 192.168.13.32 <mailto:7909416026 at 192.168.13.32>
>>
>> When the call comes into this queue after 10 seconds the following
occurs:
>>
>>     -- Stopped music on hold on SIP/100-FOO-b781a4c0
>>     -- Playing periodic announcement
>>     -- <SIP/100-FOO-b781a4c0> Playing 'queue-periodic-announce'
>> (language 'en')
>>
>> What can I do to make this play the SD-PLS-HOLD wav I defined above?
>>
>> Thanks!
>
> A quick look at the code and your config leads me to believe you're doing
> everything correctly. What version of Asterisk are you using? Are you
using
> realtime queues/queue members?
>
> Mark Michelson
>

Hmm, my realtime question is a bit silly since you provided config for a
static
queue with a static member in it. My question about the version is still
relevant, though.


Mark Michelson

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