[asterisk-users] Call parking

[Jeremy G. Gault]

Danny,

I have parkext set to 7000, parkpos set to 7060-7069, context is set to
parkedcalls.  In extensions.conf I just "include => parkedcalls"

When I dial 7000 from my desk phone (which used to render a parking location
and then play hold music), I get this on the CLI:

    -- Executing [7000 at from-local-sip:1] Park("SIP/7411b-081e28b8", "") in
new stack
    -- Started music on hold, class 'default', on SIP/7411b-081e28b8
  == Parked SIP/7411b-081e28b8 on 7060 at parkedcalls. Will timeout back to
extension [from-local-sip] s, 1 in 3600 seconds
    -- Added extension '7060' priority 1 to parkedcalls
  == Spawn extension (from-local-sip, s, 1) exited KEEPALIVE on
'SIP/7411b-081e28b8'

So, it seems it is using Park() but for some reason it just doesn't read
back the location.

     Jeremy

On Wed, Feb 4, 2009 at 11:08 AM, Danny Nicholas <danny at debsinc.com> wrote:

>  How is your features.conf set up?  Do you have a "Parking" function in
> your dialplan?  The answer that comes to mind is that you are somehow using
> parkandannounce instead of park and something is just mis-coded.  In my
> shop, I have hints registered, so "core show hints" will tell me which
> "lots" are in use, but some here consider that a hack.
>
>
>  ------------------------------
>
> *From:* asterisk-users-bounces at lists.digium.com [mailto:
> asterisk-users-bounces at lists.digium.com] *On Behalf Of *Jeremy G. Gault
> *Sent:* Wednesday, February 04, 2009 9:53 AM
> *To:* asterisk-users at lists.digium.com
> *Subject:* [asterisk-users] Call parking
>
>
>
> All,
>
> Quick question that hopefully someone out there will know the answer to...
>
> We were previously running Asterisk 1.4.(something) (I forget which one) on
> Debian.  Due to an office move, I am temporarily routing our calls through
> an Ubuntu box that I have.  It runs Asterisk 1.4.17-dfsg-2ubuntu1
> (basically, what came with Ubuntu.)
>
> Here's the problem I am having: We are using Polycom 500's and 501's..
> previously (on the Debian system), to park a call, we could transfer it to
> extension 7000 (we use 4-digit extensions.)  Asterisk would read back the
> parking space number, then we complete the transfer.  No problem.
>
> On this new system, Asterisk is not reading back the number.  Instead, it
> simply starts playing hold music.  If you complete the transfer, a "show
> parkedcalls" will show the call as parked (and you can retrieve it.)
> However, my users have no way of knowing where their calls are being parked.
>
> Anyone have any idea as to why it would stop reading back the parking
> location?  I do have the digit sounds installed (in several formats, also.)
> No luck there.  It's almost as if Asterisk is seeing it as a blind transfer
> instead of a supervised one.  Oh, and I can set up a code for it in
> features.conf and dial that while on the phone (I set the feature code to
> *8) .. when I do that, it will read back the location and park the call.
> However, that feature doesn't seem to work for me for all calls (such as
> calls coming in via a queue, etc.)
>
> I'm sure it's something simple, but I've been pulling my hair out searching
> for anyone else having this problem and haven't had any luck.
>
> Any help would be appreciated. :)
>
>      Jeremy
>
> --
> Jeremy G. Gault, KD4NED
> Network Administrator
> WinWorld Corporation
>
>
>
>
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-- 
Jeremy G. Gault, KD4NED
Network Administrator
WinWorld Corporation
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