[asterisk-users] question on queues

[Fred Posner]

On Dec 13, 2009, at 7:20 PM, Jerry Geis wrote:

> I have been looking for a way from the dialplan to inquire if there are 
> any members in a queue.
> 
> So what I want to do is if no users are members of a queue then I can 
> send the call to a given extention.
> 
> I have the queue setup all that is working. Just need to be able to send 
> the call to a certain user if
> no-one is logged into the queue. How do I do that?
> 
> Thanks
> 
> Jerry
> 

In queues.conf, you can have joinempty=no for the selected queue.

If there's noone logged in, the dialplan will move forward to the next entry.

---fred