[asterisk-users] show queue's name and other info in incoming call to queue member

[Lenz Emilitri]

An alternative would be using a screen-pop application that links to a small
CRM app that will do the display for you.
l.

2009/12/7 Giedrius Augys <voipas at gmail.com>

> hello,
>
>   I've callcenter and our queue members want to see on their IP phone's
> display queue's name , from which incoming call was originated, for
> example "<client's_number> -> Sales". This problem appears when one member
> can belong to couple queues. Work around would be setting calling name with
> such information.
>
>   Maybe there is another way (setting SIP header) to do this?
> Thanks
>
> --
> Best Regards,
> Giedrius
>
> _______________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>



-- 
Loway - home of QueueMetrics - http://queuemetrics.com
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20091207/3bc5abab/attachment.htm