[asterisk-users] MWI count wrong when using IMAP and VM

--[ UxBoD ]-- uxbod at splatnix.net
Sat Dec 5 10:42:06 CST 2009


any ideas ? or file a bug ?

Best Regards,


----- "--[ UxBoD ]--" <uxbod at splatnix.net> wrote:

| as soon as I delete the two messages I receive in the console :-
| 
| [Dec  4 17:52:43] WARNING[11673]: app_voicemail.c:2358 mm_log: IMAP
| Warning: Unknown message data: 1 EXPUNGE
| [Dec  4 17:52:43] WARNING[11673]: app_voicemail.c:2358 mm_log: IMAP
| Warning: Unknown message data: 1 EXPUNGE
| 
| Best Regards,
| 
| 
| ----- "--[ UxBoD ]--" <uxbod at splatnix.net> wrote:
| 
| | [root at voip ~]# asterisk -V
| | Asterisk 1.6.1.11
| | 
| | When using the above version with IMAP VoiceMail integration when I
| | leave a message my SNOM360 it shows 2 message waiting; yet when
| | running voicemail show users from the Asterisk CLI it correctly
| | reports 1.
| | 
| | It would appear that when the VM is temporarily stored, and the VM
| is
| | delivered by IMAP to the remote mail account, the MWI is being
| | initiated with a incorrect count.
| | 
| | I then delete the VM from either 1) the phone 2) the mail account
| the
| | MWI goes blank and the message count shows 0 correctly.
| | 
| | I am still trying to debug but any thoughts on this ?
| | 
| | Here is how I have voicemail.conf :-
| | 
| | [general]
| | format=wav49
| | maxsecs=180
| | minsecs=5
| | skipms=3000
| | maxsilence=3
| | silencethreshold=128
| | maxlogins=3
| | imapserver=<imap_server>
| | imapfolder=VoiceMail Office
| | imapport=993
| | imapflags=ssl
| | authuser=<imap_user>
| | authpassword=<imap_password>
| | 
| | [voicemail]
| | 1001 => 1234,<user>,,,imapuser=<user at imap_server>
| | 
| | Best Regards,
| | 
| | 
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| | SplatNIX IT Services :: Innovation through collaboration
| | 
| | 
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