[asterisk-users] MWI count wrong when using IMAP and VM

--[ UxBoD ]-- uxbod at splatnix.net
Fri Dec 4 11:56:32 CST 2009


as soon as I delete the two messages I receive in the console :-

[Dec  4 17:52:43] WARNING[11673]: app_voicemail.c:2358 mm_log: IMAP Warning: Unknown message data: 1 EXPUNGE
[Dec  4 17:52:43] WARNING[11673]: app_voicemail.c:2358 mm_log: IMAP Warning: Unknown message data: 1 EXPUNGE

Best Regards,


----- "--[ UxBoD ]--" <uxbod at splatnix.net> wrote:

| [root at voip ~]# asterisk -V
| Asterisk 1.6.1.11
| 
| When using the above version with IMAP VoiceMail integration when I
| leave a message my SNOM360 it shows 2 message waiting; yet when
| running voicemail show users from the Asterisk CLI it correctly
| reports 1.
| 
| It would appear that when the VM is temporarily stored, and the VM is
| delivered by IMAP to the remote mail account, the MWI is being
| initiated with a incorrect count.
| 
| I then delete the VM from either 1) the phone 2) the mail account the
| MWI goes blank and the message count shows 0 correctly.
| 
| I am still trying to debug but any thoughts on this ?
| 
| Here is how I have voicemail.conf :-
| 
| [general]
| format=wav49
| maxsecs=180
| minsecs=5
| skipms=3000
| maxsilence=3
| silencethreshold=128
| maxlogins=3
| imapserver=<imap_server>
| imapfolder=VoiceMail Office
| imapport=993
| imapflags=ssl
| authuser=<imap_user>
| authpassword=<imap_password>
| 
| [voicemail]
| 1001 => 1234,<user>,,,imapuser=<user at imap_server>
| 
| Best Regards,
| 
| 
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