[asterisk-users] How to deal with PayPal frauds?

[Zeeshan Zakaria]

Thanks Matt, and everybody else, very useful information. I guess I'll have
to sit again and spend time coding delays, small amount payments for new
accounts and paypal=signup email match.

-- 
Zeeshan A Zakaria

On Mon, Aug 31, 2009 at 12:07 AM, Matt Riddell <lists at venturevoip.com>wrote:

> On 31/08/09 2:45 PM, Zeeshan Zakaria wrote:
> > Those who are more experienced in this business, please advise how to
> > avoid this type of fraud, and which service to use in place of PayPal,
> > because PayPal doesn't seem the right payment solution for a prepaid
> > VoIP service. Also now that they have all the payments put on hold and
> > asking for a resolution, their resolution center is good only for
> > shipped merchendise, not for online services. How would I prove to them
> > that the buyer who is asking his money back has already utilized my
> > service by making lot of international calls, which I now have to pay
> > for to the carrier.
>
> I've used CDR for that and don't automatically accept payments.  When we
> receive a payment we compare:
>
> 1. IP Address of user (whois normally gives approximate location)
> 2. Paypal account holder email (should match sign up email)
> 3. Countries for emails and ip address should match.
> 4. Initial payment should be $1-$2 (i.e. noone is going to sign up for a
> service and in order to test it put down $500 via paypal)
>
> If any of the above look suspect I ask the paypal account holder to
> email me and start looking at email headers to see how sus it looks.
>
> If it's a large amount then they have to have already been doing
> business with us successfully with small amounts - most scammers can't
> be bothered doing this.
>
> --
> Cheers,
>
> Matt Riddell
> Director
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