[asterisk-users] Callcenter monitoring tool

[Senad Jordanovic]

voip crazy wrote:
> Hello all,
> 
> Anyone expecialized with call center monitoring and reporting solution
> based on asterisk.
> A client of us, want to install a call center reporting solution for
> an asterisk server but I do not know which could be the best tool for
> that.
> I need a tool for reporting queue calls, agent calls, and disconnect cause.
> 
> Any clue will be appreciated.
> 
> Thanks in advance.
> 
> VoipCrazy

http://www.bicomsystems.com/products/C/P/798/154_2573/


Senad