[asterisk-users] Polycom BLF - multiple buddies

[James Sneeringer]

I'm using a similar feature on 550 and 650 phones, also running 2.2.2.
I've never used the <attendant> option to do it, though, so I'm not
sure how it differs from what I'm doing. Instead, on the phones that
are allowed to do this, I have the following in their XML config. You
could just as easily enable it in phone1.cfg for all phones:

<feature feature.1.name="presence" feature.1.enabled="1"/>

Reboot then phone, and then when you add a new entry to your speed
dial directory (or edit an existing one), you will see a new "Watch
Buddy" option, which corresponds to the <bw> line in the
MAC-directory.xml file. The speed dial icon changes from the
multiple-dots icon to a silhouette of a person or will blink when the
phone is not registered, and the LED will go red when they're on a
call. It still functions as a speed dial, too.

John Lee was also correct that Polycom needs Asterisk's help. In
extensions.conf (or .ael), you need to set a hint for any extension
you want your 501 to see. In sip.conf, you need to set allowsubscribe
to yes, and set subscribecontext to a context that can see those
extensions.

I'm using this on our attendant phone, which is a 650 with three
expansion modules. The phone is programmed with several dozen employee
extensions, with Buddy Watch enabled for all. This lets the
receptionist see who is on the phone, so callers she transfers aren't
surprised when they go to voicemail. It's not perfect, because it
doesn't display DND or queue login/pause status, but it's better than
nothing.

-James


On Thu, Sep 4, 2008 at 7:09 PM, Robert McNaught <asteriskator at gmail.com> wrote:
> I am using a polycom IP601, sip 2.2.2.0084
> In the phone1.cfg file I set:
>
>   <attendant attendant.uri="4158149992" attendant.reg="1"/>