[asterisk-users] autodialed call forwarding via meetme or queue (was predictive dialer)

Roi Stork roi.stork at gmail.com
Thu Oct 30 22:41:13 CDT 2008


Additional question: are there instances when the incoming call waiting in
the queue is dropped when connected to a waiting agent/local extension?

By the way, incoming call channel is: Local/XXXXXXXXX at context

created via Originate

On Sun, Oct 26, 2008 at 10:19 PM, Roi Stork <roi.stork at gmail.com> wrote:

> Also posting this question to people working on manager interface and
> dialers.
>
> I have a simple auto dialing script (using Originate) that forwards all
> incoming calls to a queue full of waiting agents instead of a meetme
> conference room. I use queues rather than meetme so I can leave the
> automatic call distribution to the queue itself.
>
> The problem is when the calls reach the agents, some of the agents notice
> that the other line is silent. The queue is already set up to hold an
> infinite number of calls (meaning: maxlen=0/no limit), and the agents are
> already answering the calls immediately/after one ring, but the problem
> still shows up.
>
> Is forwarding to a meetme conference room faster than through a queue?
>
> On Thu, Oct 16, 2008 at 11:25 PM, Steve Totaro <
> stotaro at totarotechnologies.com> wrote:
>
>> If you can figure out how to generate .call files from your DB
>> entries, you have it made.
>>
>> Vicidial needs alot of work as far as I am concerned, for free it is
>> OK I guess.  I think using meetme conference rooms for everything is a
>> kludgy hack, and the UI is less than nice (if you are into UIs).
>>
>> I suggest you continue on your own custom development if you have the
>> time.  Check out Aheeva for inspiration.
>>
>> Thanks,
>> Steve Totaro
>>
>> On Fri, Oct 17, 2008 at 1:31 AM, ram <talk2ram at gmail.com> wrote:
>> > look at Vicidial
>> >
>> > ram
>> >
>> > On Thu, Oct 16, 2008 at 4:46 PM, yavuz yildirim <yvzyldrm at gmail.com>
>> wrote:
>> >>
>> >> hi everybody
>> >>
>> >> This is Yavuz YILDIRIM
>> >>
>> >> I am software developer.I have a some problems in asterisk.
>> >> I am using mysql db. Realtime using asterisk modules. On db i am using
>> >> calling hundred fields for use dial.
>> >> But i don't know how i can automaticly dial this fields on records
>> >> numbers. Who can help me asterisk api and others.
>> >>
>> >> Thank you
>> >>
>> >>
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>>
>>
>> --
>> Thanks,
>> Steve Totaro
>> +18887771888 (Toll Free)
>> +12409381212 (Cell)
>> +12024369784 (Skype)
>>
>> _______________________________________________
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