[asterisk-users] Cisco 7906g & SIP

[Duncan Turnbull]

Hi Salvatore

Have you checked the tftp logs in any event? Its important to check the 
tftp logs and see if anything is being requested.

I have had this before but usually its still trying to grab its first 
couple of files, and from that you can get an idea of where its getting 
stuck. If it says upgrading it means its trying to change from one 
version to another and failing, so you need to go backwards to a version 
it can cope with.

If its not asking for any files then usually what I have done is to go 
to the lowest SIP version 2 or 3 for changing from the call manager to 
SIP and reset the phone to factory defaults and try and get it to start 
the change again

Cheers Duncan

Sasa wrote:
> Hi Duncan,
> yes I have a tftp server (I use also Cisco 7941G that use tftp server for 
> upload configuration) and I know this function, but now my problem is that 
> the phone is stopped on the initial screen that show 'upgrading' and MAC 
> address and the process not continued.
> Thanks.
> 
> ------
> 
>    Salvatore.
> 
> 
> 
> ----- Original Message ----- 
> From: "Duncan Turnbull" <duncan at e-simple.co.nz>
> To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
> <asterisk-users at lists.digium.com>
> Sent: Tuesday, October 14, 2008 8:52 PM
> Subject: Re: [asterisk-users] Cisco 7906g & SIP
> 
> 
>> Hi Salvatore
>>
>> Do you have a TFTP server that serves the phone configuration files?
>> This is very separate to the phone, i.e. on a server/pc somewhere, and
>> will log all the file requests it receives. You can check this
>> irrespective of the phone
>>
>> Have you checked whether tftp requests are being made, usually they come
>>  before the system goes into the upgrading state.
>>
>> I have had that before and it was caused by having different load files
>> from that specified in the OS79XX.TXT file which for my phones usually
>> have P003-08-6-00 but for upgrading I start from P0S30202
>>
>> For SIPDefault.cnf you also need the image version to match
>> #Image Version
>> image_version:P0S3-08-6-00 ;
>>
>> But for conversion I first go to this image
>> image_version:P0S30202 ;
>>
>> And I go from that to this
>>
>> image_version:P0S3-06-2-00 ;
>>
>> then to the current version
>>
>>
>> And I have these files on my tftpserver which are the respective firmwares
>>
>> -rwxr-xr-x 1 root root 753560 2007-04-23 14:36 P0S3-08-6-00.sb2
>> -rwxr-xr-x 1 root root    459 2007-04-23 14:36 P0S3-08-6-00.loads
>> -rwxr-xr-x 1 root root 130228 2007-04-23 14:36 P003-08-6-00.sbn
>> -rwxr-xr-x 1 root root 129824 2007-04-23 14:36 P003-08-6-00.bin
>> -rwxr-xr-x 1 root root 486974 2007-04-27 14:51 P0S3-06-2-00.sbn
>> -rwxr-xr-x 1 root root 486570 2007-04-27 14:51 P0S3-06-2-00.bin
>> -rwxr-xr-x 1 root root 392214 2007-04-27 14:51 P0S30202.bin
>>
>> I can't recall if I need all the 08-6 versions
>>
>> Cheers Duncan
>>
>>
>> Sasa wrote:
>>> Hi Duncan,
>>> I have tried more times to make the reset phone but is displays always 
>>> and
>>> only  'upgrading' and MAC address and I cann't access the phone
>>> configuration.
>>> Thanks.
>>>
>>> ------
>>>
>>>    Salvatore.
>>>
>>>
>>>
>>> ----- Original Message ----- 
>>> From: "Duncan Turnbull" <duncan at e-simple.co.nz>
>>> To: "Asterisk Users Mailing List - Non-Commercial Discussion"
>>> <asterisk-users at lists.digium.com>
>>> Sent: Tuesday, October 14, 2008 11:41 AM
>>> Subject: Re: [asterisk-users] Cisco 7906g & SIP
>>>
>>>
>>>> Hi Salvatore
>>>>
>>>> You need to look at the logs of the tftp server, not the phone.
>>>> Hopefully you can see the ip address of the phone asking for files
>>>>
>>>> If there is nothing at all being requested from the tftp server then you
>>>> probably want to reset the phone to defaults again.
>>>>
>>>> Usually it stalls when you have some mismatches in the config files. But
>>>> it almost always asks for the default files.
>>>>
>>>> From the files requested you can determine whether its asking for SIP
>>>> or SCCP files, and if SIP which version of firmware for the phone
>>>>
>>>> Cheers Duncan
>>>>
>>>> Sasa wrote:
>>>>> Hi Dave,
>>>>> I don't view nothing in tftp server because the phone is stopped on 
>>>>> start
>>>>> screen with displayed 'upgrading' and MAC address..I don't understand
>>>>> what
>>>>> happened after the reset. phone
>>>>> Regards.
>>>>>
>>>>> ------
>>>>>
>>>>>    Salvatore.
>>>>>
>>>>>
>>>>>
>>>>> ----- Original Message ----- 
>>>>> From: "David Gibbons" <dave at videon-central.com>
>>>>> To: "Asterisk Users Mailing List - Non-Commercial Discussion"
>>>>> <asterisk-users at lists.digium.com>
>>>>> Sent: Monday, October 13, 2008 4:29 PM
>>>>> Subject: Re: [asterisk-users] Cisco 7906g & SIP
>>>>>
>>>>>
>>>>>> Hi Salvatore,
>>>>>>
>>>>>> I'm talking about the tftp logs on the tftp server:
>>>>>>
>>>>>> Something like 'tail -f /var/log/tftp' or 'tail -f /var/log/messages'
>>>>>> should do the trick.
>>>>>>
>>>>>> Dave
>>>>>>
>>>>>> -----Original Message-----
>>>>>> From: asterisk-users-bounces at lists.digium.com
>>>>>> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Sasa
>>>>>> Sent: Monday, October 13, 2008 9:57 AM
>>>>>> To: Asterisk Users Mailing List - Non-Commercial Discussion
>>>>>> Subject: Re: [asterisk-users] Cisco 7906g & SIP
>>>>>>
>>>>>> I cann't view phone log files because, after reboot, the phone is
>>>>>> stopped
>>>>>> on
>>>>>> this screen ( 'upgrading' with MAC address) !
>>>>>> Regards.
>>>>>>
>>>>>> ------
>>>>>>
>>>>>>   Salvatore.