[asterisk-users] Polycom 330 not dialing 4 digit extensions beginning with 11xx

[Michael Graves]

You need to investigate the digit map in the phones configuration. This
determines what dialing patterns the phone will accept. See deails
here:

http://sipx-wiki.calivia.com/index.php/Digit_Maps_used_to_Define_the_Dia
l_Plan

Michael

--Original Message Text---
From: Ed DeHart
Date: Thu, 9 Oct 2008 21:37:27 -0400

I have four Polycom 330 phones connected to an asterisk system.  There
are other VoIP phones connected too.  All of the extensions are four
digits beginning with 11.  From any of the phones, except the Polycom,
picking up the handset to call extension 1103 for example works fine. 
With the Polycom 330, as I press the second 1 of 1103 it stops taking
input and gives me an error.

I tried creating four digit extensions on another asterisk system where
I have Polycom 501 phones connected and they too will not let me dial
1103.  I can dial 1203 or any other combinations of number, just not an
extension that begins with 11.


Any suggestions?


-Ed








--
Michael Graves
mgraves<at>mstvp.com
http://blog.mgraves.org
o713-861-4005
c713-201-1262
sip:mjgraves at pixelpower.onsip.com
skype mjgraves
fwd 54245


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