[asterisk-users] OT: headsets

[Bill Michaelson]

Some users at a new Asterisk installation with Polycom IP330 phones are 
complaining about echo with the amplified headsets they used to use with 
their Nortel phones.  I listened myself, and I here my own voice 
annoyingly loudly, and no headset/phone combination of volume control 
manipulation produces a very good experience.  I've avoided messing with 
the Polycom internal settings for gain.

So I tried a Plantronics M10 device with the phone, and I think it works 
fine.  I'm going to bring this to the client tomorrow.

They've been using the headsets by unplugging the handsets and putting 
the headset box between the handset and the phone.  So I'm also going to 
bring an IP430 phone which has an extra RJ11 jack for a more elegant 
wiring setup and intelligent mode control directly from the phone 
(trying to stroke a fickle user).

This all leads to the general question:

The IP330 has a subminiature jack for headset/mic combos.  Are there 
quality headsets anyone would recommend for in-office use for heavy 
users with these phones?  Using any wiring path?  I've tried a cell 
phone earphone/mic, and it sounds OK, but it's flimsy for this application.


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