[asterisk-users] Asterisk queue not play muscinhold or hangup

[broadband Voice]

Any responses please. I'm interested in this as well.

On Fri, Feb 8, 2008 at 2:51 AM, satish patel <
satish_patel_2000_2000 at yahoo.com> wrote:

> Dear all
>
>                I am going to setup Asterisk Call center solution and i have
> setup my queue and agent i have 2 SNOM ip phone but when i call to queue my
> agent phone is rining without musicnhold or when both phone is busy then i
> call to queue its directy hangup without musicnhole means my call not goes
> in to queue what is the problem
>
> my queue.conf
>
> [root at pbx asterisk]# cat /etc/asterisk/queues.conf | grep -v ';'
> [general]
> persistentmembers = yes
> autofill = yes
> monitor-type = MixMonitor
>
>
>
> [9999]
> leavewhenempty = strict
> musiclass = default
> context=from-avaya
> strategy = rrmemory
> timeout = 20
> retry = 1
> wrapuptime=0
> announce-frequency = 0
> announce-holdtime = no
> persistentmembers = yes
> maxlen = 0
> member => Agent/1001
> member => Agent/1002
>
> ----------------------------------------------
>
> my agent.conf
>
> [general]
> persistentagents=yes
>
>
> [agents]
> ackcall=no
> musiconhold => default
> agent => 1001,1234,satish
> agent => 1002,1234,aman
>
> ----------------------------------------------------
> my dialplan ( extention.conf)
>
>
> exten => 9999,1,Answer
> exten => 9999,2,SetMusicOnHold(default)
> exten => 9999,3,Background(welcome)
> exten => 9999,4,Queue(9999)
>
>
>
> ----PGP Signature--
>
> Satish Patel
> mobile:- +91-9818875535
>
> http://www.linuxbug.org
>
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