[asterisk-users] Call Center

[broadband Voice]

I want to rekindle this conversation again, besides Asterisk Queues and
VICIDIAL Call Center Suite. Are there any other options similar to Fonality.
Has anyone intergerated SugarCRM? Thanks.

On Thu, Jul 24, 2008 at 10:18 PM, Mohammad Salaque <msalaque at gmail.com>wrote:

> live example :
>
> ;This is for XXX
> exten => 4455,1,Answer
> exten => 4455,n,Dial(SIP/GW3/XXXXXXXXXXX|75|mL(750000))
> exten => 4455,n,Hangup
> ; end of added
>
> ; lines added  Techical T By for time base forwarding
> ;this is for S
> exten => 4456,1,Answer
> exten => 4456,n,Dial(SIP/GW3/XXXXXXXXXXXXX|75|mL(750000))
> exten => 4456,n,Hangup
> ; end of added
>
> exten => 2222,1,Answer
> exten => 2222,n,Wait(0)
> ;exten => 2222,n,Dial(SIP/RegS-1/02001|75|m)
> ;exten => 2222,n,Dial(SIP/80001|45|m)
> ;exten => 2222,n,Dial(SIP/GW2/998801671876162|75|mL(750000))
> exten => 2222,n,GoToIfTime(12:00-20:00|tue-sun|*|*?default|4455,1)
> exten => 2222,n,GoToIfTime(7:00-12:00|*|*|*?default|4456,1)
> exten => 2222,n,GoToIfTime(21:00-24:00|*|*|*?default|4456,1)
> exten => 2222,n,GoToIfTime(00:00-2:00|*|*|*?default|4456,1)
> exten => 2222,n,Dial(SIP/80001&SIP/RegS-1/02001|45|m)
> ;exten => 2222,n,Goto(ext-local,80001,1)
> ;exten => 2222,n,Dial(SIP/Inter232/XXXXXXXXX|75|mL(600000))
> exten => 2222,n,Hangup
>
>
> Thanks
>
>
>
>  On Tue, Jun 17, 2008 at 10:24 AM, broadband Voice <
> broadbandvoice at gmail.com> wrote:
>
>> Is anyone using Asterisk as a call center. I want to be able to set it up
>> for my office line, when calls come in after 7:00pm Est want a recording to
>> says the office is closed and have about 5 phones that I want to use as an
>> agent. Can anyone share their implementation? Thanks.
>> _______________________________________________
>> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>>
>> asterisk-users mailing list
>> To UNSUBSCRIBE or update options visit:
>>   http://lists.digium.com/mailman/listinfo/asterisk-users
>>
>
>
>
> --
> M. Salaque
> VOIP Technician
> snphone.com
> voice : +12819712091
>
>
> The information contained in this e-mail message is intended only for the
> use of the individual or entity to which it is addressed. If you are not the
> intended recipient, you should return it to the sender immediately. Please
> note that while we scan all e-mails for viruses we cannot guarantee that any
> e-mail is virus-free and accept no liability for any damage caused by any
> virus transmitted by this email.
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20081001/bb224774/attachment.htm