[asterisk-users] Disabling Call-Waiting

[Elliot Murdock]

Hello,

I am wondering if a queue feature that blocks call-waiting should be
submitted.  As opposed to a regular line, where a call-waiting feature makes
sense, for a queue, call-waiting just doesn't.  Most queue agents are taking
phone calls in a strict order and accordingly, an annoying call-waiting beep
doesn't really make sense at all for agents to hear.

Elliot

On Tue, Nov 25, 2008 at 10:40 PM, Sebastian <scgm at adinet.com.uy> wrote:

>  But in this case I'm using queue not dial…
>
>
>
>
>
> *From:* asterisk-users-bounces at lists.digium.com [mailto:
> asterisk-users-bounces at lists.digium.com] *On Behalf Of *Yehavi Bourvine
> *Sent:* martes, 25 de noviembre de 2008 05:33 p.m.
>
> *To:* Asterisk Users Mailing List - Non-Commercial Discussion
> *Subject:* Re: [asterisk-users] Disabling Call-Waiting
>
>
>
> Try looking at the DEV_STATE function (available separately on
> Asterisk-1.4). It will tell you the status of the phone before you call the
> Dial() application.
>
>
>
>                       __Yehavi:
>
> 2008/11/25 Sebastian <scgm at adinet.com.uy>
>
> If is deprecated how do you treat a queue (realtime), that has to have just
> one call for agent??
>
> Thanks
>
>
>
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
>
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Tilghman
> Lesher
> Sent: martes, 25 de noviembre de 2008 03:37 p.m.
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Disabling Call-Waiting
>
> On Tuesday 25 November 2008 10:46:49 Elliot Murdock wrote:
> > Thanks for the responses.  I'll look into the phone devices themselves.
> >
> > I am wondering, if call-limit did not solve my problem, what is the
> > call-limit parameter supposed to do anyway?
>
> The call-limit is actually kind of deprecated.  Using the GROUP() function
> is now the preferred way to do this.
>
> exten => 1234,1,Set(GROUP()=foo)
> exten => 1234,n,GotoIf($[${GROUP_COUNT(foo)}>1]?voicemail)
> exten => 1234,n,DIal(SIP/tilghman,30)
> exten => 1234,n(voicemail),Voicemail(1234,
> ${IF($["${DIALSTATUS}"="BUSY"]?b:u)})
>
> --
> Tilghman
>
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