<div dir="ltr"><p>Hello,</p><p>I am wondering if a queue feature that blocks call-waiting should be submitted. As opposed to a regular line, where a call-waiting feature makes sense, for a queue, call-waiting just doesn't. Most queue agents are taking phone calls in a strict order and accordingly, an annoying call-waiting beep doesn't really make sense at all for agents to hear.<br>
</p><p>Elliot</p><br><div class="gmail_quote">On Tue, Nov 25, 2008 at 10:40 PM, Sebastian <span dir="ltr"><<a href="mailto:scgm@adinet.com.uy">scgm@adinet.com.uy</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div lang="ES-UY" link="blue" vlink="purple">
<div>
<p><span lang="EN-US" style="font-size:11.0pt;color:#1F497D">But in this case I'm using queue not dial…</span></p>
<p><span lang="EN-US" style="font-size:11.0pt;color:#1F497D"> </span></p>
<p><span lang="EN-US" style="font-size:11.0pt;color:#1F497D"> </span></p>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p><b><span lang="EN-US" style="font-size:10.0pt">From:</span></b><span lang="EN-US" style="font-size:10.0pt"> <a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>
[mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>] <b>On Behalf Of </b>Yehavi
Bourvine<br>
<b>Sent:</b> martes, 25 de noviembre de 2008 05:33 p.m.</span></p><div><div class="Wj3C7c"><br>
<b>To:</b> Asterisk Users Mailing List - Non-Commercial Discussion<br>
<b>Subject:</b> Re: [asterisk-users] Disabling Call-Waiting</div></div>
</div><div><div class="Wj3C7c">
<p> </p>
<div>
<div>
<p>Try looking at the DEV_STATE function (available separately
on Asterisk-1.4). It will tell you the status of the phone before you call the
Dial() application.</p>
</div>
<div>
<p> </p>
</div>
<div>
<p style="margin-bottom:12.0pt">
__Yehavi:</p>
</div>
<div>
<p>2008/11/25 Sebastian <<a href="mailto:scgm@adinet.com.uy" target="_blank">scgm@adinet.com.uy</a>></p>
<p>If is deprecated how do you treat a queue (realtime), that
has to have just<br>
one call for agent??<br>
<br>
Thanks</p>
<div>
<p><br>
<br>
<br>
-----Original Message-----<br>
From: <a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a></p>
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<div>
<p style="margin-bottom:12.0pt">[mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>]
On Behalf Of Tilghman<br>
Lesher<br>
Sent: martes, 25 de noviembre de 2008 03:37 p.m.<br>
To: Asterisk Users Mailing List - Non-Commercial Discussion<br>
Subject: Re: [asterisk-users] Disabling Call-Waiting</p>
</div>
<div>
<div>
<p style="margin-bottom:12.0pt">On Tuesday 25 November 2008
10:46:49 Elliot Murdock wrote:<br>
> Thanks for the responses. I'll look into the phone devices
themselves.<br>
><br>
> I am wondering, if call-limit did not solve my problem, what is the<br>
> call-limit parameter supposed to do anyway?<br>
<br>
The call-limit is actually kind of deprecated. Using the GROUP() function<br>
is now the preferred way to do this.<br>
<br>
exten => 1234,1,Set(GROUP()=foo)<br>
exten => 1234,n,GotoIf($[${GROUP_COUNT(foo)}>1]?voicemail)<br>
exten => 1234,n,DIal(SIP/tilghman,30)<br>
exten => 1234,n(voicemail),Voicemail(1234,<br>
${IF($["${DIALSTATUS}"="BUSY"]?b:u)})<br>
<br>
--<br>
Tilghman<br>
<br>
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