[asterisk-users] Fwd: Polycom phone time behind one hour.

[Brent Davidson]

Have you verified that the NTP server has the correct time?  Also, if 
you're grabbing the time from a source set to GMT you'd need to set the 
gmtOffset field.



Doug Smith wrote:
> Tried to submit this email this morning and didn't see it in the 
> list.  I apologize if it is a dupe.
>
>
>
> I've inherited a customized Asterisk installation.  After the past 
> time change all clocks in my office are behind by one hour.  After 
> some digging it appears we have:
>
> A /tftproot/sip.conf that is being pushed out to our phones.
>
> I found the following line that seems to be what controls timezone 
> information and DST.  I put in carriage returns to make it easier to 
> read as it is all one line.  Can anyone see anything obvious (I have 
> missed after reviewing many times) with this config that would cause 
> my phones to be behind an hour?  I tried changing overrideDHCP="0" to 
> a "1" with no luck. 
>
> |<SNTP 
> tcpIpApp.sntp.resyncPeriod="3600" 
> tcpIpApp.sntp.address="207.207.*.*" (Address replaced with asterisk to protect our server IP) 
> tcpIpApp.sntp.address.overrideDHCP="0" 
> tcpIpApp.sntp.gmtOffset="" 
> tcpIpApp.sntp.gmtOffset.overrideDHCP="0" 
> tcpIpApp.sntp.daylightSavings.enable="1" 
> tcpIpApp.sntp.daylightSavings.fixedDayEnable="0" 
> tcpIpApp.sntp.daylightSavings.start.month="3" 
> tcpIpApp.sntp.daylightSavings.start.date="9" 
> tcpIpApp.sntp.daylightSavings.start.time="2" 
> tcpIpApp.sntp.daylightSavings.start.dayOfWeek="1" 
> tcpIpApp.sntp.daylightSavings.start.dayOfWeek.lastInMonth="0" 
> tcpIpApp.sntp.daylightSavings.stop.month="11" 
> tcpIpApp.sntp.daylightSavings.stop.date="4" 
> tcpIpApp.sntp.daylightSavings.stop.time="2" 
> tcpIpApp.sntp.daylightSavings.stop.dayOfWeek="1" 
> tcpIpApp.sntp.daylightSavings.stop.dayOfWeek.lastInMonth="0"/>
>
> |
> Any help at resolving this would be greatly appreciated.  Many of our 
> office workers are annoyed that their times are behind an hour now.
>
>
> Thanks,
>
> Doug Smith
> Alchemy Systems
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