[asterisk-users] Wierd queue question

[Julian Lyndon-Smith]

Dan Austin wrote:
> Julian wrote:
>   
>> show application RemoveQueueMember
>>  -= Info about application 'RemoveQueueMember' =-
>>     
>
>   
>> [Synopsis]
>> Dynamically removes queue members
>>     
>
>   
>> [Description]
>>   RemoveQueueMember(queuename[|interface[|options]]):
>> Dynamically removes interface to an existing queue
>> If the interface is NOT in the queue and there exists an n+101 priority
>> then it will then jump to this priority.  Otherwise it will return an error
>> The option string may contain zero or more of the following characters:
>>        'j' -- jump to +101 priority when appropriate.
>>   This application sets the following channel variable upon completion:
>>     RQMSTATUS      The status of the attempt to remove a queue member as a
>>                     text string, one of
>>           REMOVED | NOTINQUEUE | NOSUCHQUEUE
>> Example: RemoveQueueMember(techsupport|SIP/3000)
>>     
>
>   
>> Julian
>>     
>
> I should have mentioned that I already added a method for the agents to
> logout using RemoveQueueMember.  What I am looking for is a way to trigger
> it automatically, after the agent logs in and gets one call.
>
> I admit I have not tried the simple and crude method:
>   

Use RemoveQueueMember in the h extension, so when they hang up they are 
removed from the queue.

Julian
> exten => 123,1,Answer
> exten => 123,n,AddQueueMember($member)
> exten => 123,n,Wait($sometime); long enough for a call to be delivered
> exten => 133,n,RemoveQueueMember($member)
>
> I was hoping that someone might have a more elegant solution.
>
>
>   
>> Dan Austin wrote:
>>     
>>> I have just setup a small queue implementation for one
>>> of my branch offices, replacing a 16 year old key system
>>> that had a hacked together pseudo call queuing feature.
>>>
>>> The 'agents' are not dedicated to the queues and want to
>>> be able to logon and get one call only from the queue.
>>> I know this is odd, but it is how my users want it to
>>> work.
>>>
>>> I have the login process setup using dynamic agents and
>>> set a wrap-up time long enough for the agent to logout.
>>> They have accepted this as a short term solution, but
>>> they really want to be automatically logged out after
>>> taking one and only one call.
>>>
>>> Any tips or hints on how to accomplish this would be
>>> greatly appreciated.
>>>
>>> Thanks,
>>> Dan
>>>       
>
>   


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